We recommend 3 10-minute sessions per week for the first 4 weeks, then 2 maintenance sessions per week. First results are visible after 2 weeks, and effects stabilize after 8 to 12 weeks of regular use.

Yes. EMS technology combined with red LED light is compatible with all skin types, from 25 years old. It is particularly effective on skin showing the first signs of sagging.

Contraindications: pregnancy, pacemaker or facial metal implant wearers, recent cosmetic treatment (Botox, fillers less than 4 weeks ago), epilepsy.

A full charge provides approximately 14 10-minute sessions. Full recharge in 2 hours via the supplied USB-C cable.

To optimize EMS conduction, we recommend applying a hyaluronic acid-based hydrating serum to clean skin before the session. No special gel is required.

Metropolitan France: 48 to 72 hours.
European Union: 5 to 7 days.
Free delivery in all cases. Details on our Delivery page.

The tracking number is sent to you by email upon shipment, usually 24 to 48 hours after your order. Check your spam folder. If you can't find it, write to support@preasenstore.com with your order number.

Yes, via Klarna: 3 interest-free payments. Select Klarna at checkout. You pay the first third at the time of order, then 2 automatic monthly debits.

You have a 14-day right of withdrawal + a 30-day money-back guarantee. Return costs are free in case of defect. Full procedure on the refund policy page.

24-month manufacturer's warranty on all PREASENS devices, against any manufacturing defect.

Before any return, contact us: it is often a small setup detail. Our technical team will respond within 24 working hours at support@preasenstore.com.